We offer a 1-year return policy, allowing you to request a return within 1 year of receiving your item. Free exchanges or refunds are only applicable to wrong or defective items. Please note that a restocking fee may be applied to non-defective items.
To qualify for a full refund, the item must be in its original packaging, unworn or unused, with all tags attached. Additionally, you must provide the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is approved, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Kindly note that we cannot accept any items returned without prior authorization.
*Items on special offer or gift cards are not eligible for returns.
For any inquiries or concerns regarding returns, please don't hesitate to reach out to us at email@example.com. We are here to assist you throughout the process.