A real beauty, not cheap-looking like some we have seen. We have only one regret - we didn't tie it down when a storm was coming. Because we didn't yet have propane in it, the dratted thing blew over and the glass tube broke. The company very quickly sent a replacement, and now we know to make sure it's tied to something when we're expecting strong winds.
Very nice well made quality unit. Assembly is long but not difficult Be extra careful not to cut yourself on sharp sheet metal edges especially on flat pieces like base, burner unit, side panels. Be extra careful with top of glass tube not to bend over any of the three retaining clips. When lighting you must hold control knob in for 1 full minute before turning past pilot to high or it won鈥檛 light (safety feature)!
I like this heater at night because of the visible, "dancing" flame. Assembly was pretty straightforward (I made a couple of correctable errors by not exactly following the individual steps). The only negative (four stars instead of five) is the inordinate amount of time and effort it took to carefully peel the protective coating films from the bottom panels and cap. These items could have been shipped with plastic sheet spacers.
This was not too difficult to assemble with care, but once done it is beautiful, and worked wonderfully. The flames can be adjusted very easily, and the heat it produces after just a few minutes is great for a chilly night after the sun has gone down. The neighbors love it too, and have commented on how beautiful it is to see the flickering light at night. It also does provide a great deal of warm light in the area so you do not need harsh bulbs on when using it.
April in Seattle. Finally got a string of dry days. Went to set the heater up and discover the base was bent, where one of the supports go. It was particularly evident in one of the four mounting areas, but a second also had a more minor bend. The other two where scratched, indicating they were also under some type of pressure. Makes me wonder if the packaging is questionable.UPDATE:Seller sent a replacement part. After waiting for ~2 weeks, the replacement part arrived just as damaged (if not more) than the original. There was absolutely no padding.
We purchased two of the Pamapic pyramid heaters for our New England patio and couldn't be more pleased with our decision. They are elegant but effective heaters for the cool nights here. We love them!
Adds ambience definitely, but you have to be right on top of it to feel the heat.Also I needed to modify the door so it would stay shut
Nice, but came in a box with multiple pieces, had to hire someone to assemble. Once assembled, love it!!
I love this heater! Although, I don't really have another to compare it to. This one is great, it does warm the immediate area and that is perfect for me. The seller is GREAT at customer service. I had a very, very minor problem and the seller was in touch with me and solved the problem within 24 hours. I may buy another from them I am so impressed with this one.
Great product and amazing customer service, will definitely purchase more in the future.