Pyramid Flame Propane Patio Heater - Black
- Fuel Type: Propane
- B.T.U. Output: 42,000 BTU
- Hose Set Included: No
- Tilt & Tip Over Switch
- Flame Out Protection
- Outdoor Use Only
Product Dimensions: 23” W × 23” D × 89” H
Product Weight: 61.72 lb
Package Dimensions: 21.26” × 12.4”× 52.76”
Package Weight: 66.14 lb
We ordered this patio heater last March and have been enjoying it on chilly nights ever since. It emits a good amount of heat, and it is beautiful to look at while enjoying an outdoor evening. I was most impressed however by the company's exceptional customer service. We had an unusual storm hit us about a month ago with very high winds that knocked over our heater. As a result, the heat reflector shield on the top of the heater was badly damaged. I wrote to the company asking about a replacement and they immediately shipped one to me free of charge. I was so impressed with their prompt, courteous and professional response. I would not hesitate to purchase another product from this company, they are A+ in my book.
We purchased our heater in October 2020 for an outside patio. As a rule we moved the heater to a protected corner when high winds were forecast. We forgot to one evening and the heater blew over in a particularly strong storm. The glass cylinder broke and the top shield piece bent. I immediately contacted Pamapic by email and received a prompt. I enclosed photos and explained the situation. (We had owned the heater for 6 months at that point.) Customer service was terrific. Pamapic sent replacement parts at no cost to us and could not have been more courteous. Yes -- I recommend this vendor. Very pleased.
Exactly what I wanted! Easy from start to finish with order. Simple to install instructions, works well! Bonus with cover included. Referred 2 friends! Love it
We love this outdoor heater, we use it on our back porch. Not only does it heat the area, but also is visually pleasing.
This is a large, tall unit and is nice and warm, however it is in a lot of pieces and takes a good amount of time to assemble, so plan accordingly. After a small issue with the initial assembly I was assisted by their customer service to make everything right.